Everything your business needs from an IT partner.
Four core areas of support, scoped to fit businesses that don't have — or don't want — a full-time IT department.
Core Managed IT & Security
Proactive monitoring, patching, help desk support, and endpoint security for every device your team uses — so small problems get fixed before they become outages.
- 24/7 monitoring & alerting
- Help desk & on-site support
- Endpoint detection & response
- Patch & update management
Cloud & Microsoft 365
Setup, administration, and security for Microsoft 365, email, and cloud file storage — configured correctly from day one and kept that way.
- Microsoft 365 administration
- Email security & spam filtering
- Identity & access management
- Cloud file storage & sharing
Backup, Continuity & Compliance
Automated, tested backups and a documented recovery plan, plus support for the compliance requirements common in regulated industries.
- Automated cloud & local backup
- Disaster recovery planning
- Compliance documentation support
- Regular recovery testing
Network & Infrastructure
Design, install, and maintain the wired and wireless network your office runs on, from a single office to multiple locations.
- Firewall & network security
- Wired & wireless network design
- Server & infrastructure support
- Multi-location connectivity
AI-assisted automation that works quietly in the background.
Managed IT only works if the monitoring, patching, and backups behind it actually hold up — including the AI doing part of the watching. Here's specifically how we keep that true.
Monitoring with AI-driven anomaly detection
Every endpoint we manage checks in continuously, and AI-driven anomaly detection flags what's actually unusual — a drive filling up, a service that's stopped, a login pattern that doesn't match normal behavior — instead of just what crossed a fixed threshold. We see it before it becomes a ticket, let alone an outage.
Patches tested before they're pushed
Updates get staged and tested against your specific software stack before they roll out, and they're scheduled for off-hours windows — not pushed blind in the middle of your workday.
Backups that are verified, not just scheduled
A backup job running isn't the same as a backup that works. We test actual recoveries on a regular schedule, so the first time we restore a file isn't the first time we find out whether the backup was good.
AI-assisted alerts, tuned to your environment
Thresholds get set per client, and AI helps separate a real anomaly from normal background noise before it ever reaches your phone. That's the difference between a call because something's actually wrong, and getting buried in alerts until the real ones get ignored too.
Not sure which services you need?
We'll assess your current setup and recommend a plan that fits — no obligation.